Air conditioning and refrigeration maintenance company serving retail chains
Illustrative use case. This scenario shows how a need could be approached; it does not demonstrate an implementation or client results.
Technicians visit several branches a day, but photos, parts used and service acceptance arrive through WhatsApp or on paper. Administration must gather them and check what the contract covers before invoicing; missing supporting evidence holds up payment collection.
A mobile application connected to the ERP brings together the work performed, parts, photos and customer acceptance for each service order. It validates contract rates, requests approval for extras and prepares billable items for administration to review.
Work, parts and evidence
Contract and approved extras
Items ready to invoice
Invoice completed services with all their supporting evidence and prevent approved parts or additional work from being left off the invoice.
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